Training: Design:: Transactional Design for Six Sigma
In the world of service-based businesses, process design projects are frequently outsourced and often don't take into account inherent expertise in the organization. As a result, such organizations end up spending time and money fixing processes that were not designed with their best interests in mind.
IQPM's Transactional Design for Six Sigma course offers an alternative: the ability for transactional businesses to research and develop effective and efficient processes on their own. By leveraging Lean principles, techniques for innovative problem-solving, and Design for Six Sigma (DFSS) tools, teams will be able to respond quickly to changing customer and organizational needs.
- How to use DMADV, Lean and Innovation methodologies to complete new product development projects.
- How to describe and master the elements of a transactional process.
- How to define inventory policies based on desired service levels.
- How to complete financial assessments and risk analysis projects.
- How to use multiple DFSS tools applicable to the transactional environment including Quality Function Deployment (QFD), Pugh Matrix and Design Scorecards.
This five day course is built around the idea that "design" is truly a cross-functional undertaking, not simply the sole responsibility of the "process designer." While statistical design tools are an integral part of this course, time importance of VOC (Voice of the Customer), financial analysis and concept selections are also emphasized.
Who should attend:
Six Sigma Green Belts, Black Belts and Lean project leaders. Participants must have a good understanding of statistics. This program also qualifies as an elective in BMGI's Master Black Belt Certification program.